Contact Us
Got a question about a review, spotted something that needs updating, or want to know more about how we rate casinos not on Gamstop? This page explains the best way to reach Non Gamstop Casinos and what kind of queries we're able to help with.
What We Can Help With
Non Gamstop Casinos is an independent research and comparison site covering non Gamstop casinos operating for UK players. We're happy to hear from readers on topics such as:
- Corrections to a bonus offer, rating or piece of information on the site
- Questions about how we researched and ranked a particular casino
- Feedback on a brand you've come across that isn't yet listed here
- General queries about how non Gamstop casinos work, including payments and games
- Reports of broken links, outdated offers or technical issues on the site itself
If your query relates to an account, deposit, withdrawal or bonus dispute with one of the operators we cover, that has to go directly to the casino in question — as an independent review site, we don't hold player funds, manage accounts or have access to any operator's back office.
What We Can't Do
It's worth being clear about the limits of what a comparison site like this one can offer:
- We can't intervene in disputes between a player and a casino
- We can't process withdrawals, verify your identity or reset your password on any listed site
- We can't offer financial, legal or gambling advice tailored to your personal situation
- We can't guarantee any bonus, rating or piece of information stays accurate after publication — offers change quickly, so always check the terms directly on the operator's own site before playing
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site, which can save you a wait for a reply:
- For background on who we are and how the site is funded, see our About Us page
- For a full rundown of the top-rated sites and how they compare, visit Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
- If you're concerned about your own gambling, or thinking about self-exclusion, our Responsible Gambling page has practical information and support routes
- For how the site operates, our editorial approach and the legal terms of use, check our Terms and Conditions
How We Handle Enquiries
Every message we receive is read. We prioritise factual corrections and safety-related concerns first, since those directly affect what readers see on the page. General feedback and casino suggestions are reviewed on a rolling basis as we update our listings, including coverage of new casinos not on Gamstop as they appear.
We don't accept payment from operators in exchange for reviews, ratings or placement, and we won't change a rating based on a message from a casino itself. Our commercial relationships — where we may earn a commission if you sign up through a link on this site — are separate from, and never a factor in, how brands like Betmica, Kikibet or any other operator are scored.
A Quick Note on Responsible Play
If you're reaching out because gambling has become difficult to control, please know that self-exclusion tools, deposit limits and support organisations exist independently of any single casino or comparison site. Our Responsible Gambling page sets out what's available and how to find further support. You must be 18 or over to gamble at any site featured on Non Gamstop Casinos.